1. No Physical Shipping

The online fee Portal is exclusively provided for payment of school fees and related charges. Therefore:

• No courier, parcel or physical delivery service is applicable.
• No shipping address is required for payment.
• No shipping or delivery fee is charged by the School.

2. Digital Delivery of Payment Receipt

After a successful transaction, a digital receipt or payment acknowledgement may be displayed on the Portal, made available in the student login, or communicated electronically through the registered contact details, depending on the facilities enabled by the School.

Users should download, print or save the receipt for their records.

3. Updating the Student Fee Account

A confirmed payment is normally reflected in the student’s fee ledger after confirmation and reconciliation from the payment gateway or bank. The update may take additional time because of network interruption, server maintenance, pending bank confirmation or reconciliation requirements.

A bank debit alone does not always mean that the transaction has been successfully settled to the School.

4. Amount Debited but Receipt Not Generated

Where the amount is debited but no receipt is generated, the user should not immediately make another payment. The user should first check the Portal transaction history, bank or UPI statement, and any available SMS or notification.

If the status remains unclear, contact the School with the student name, roll number, transaction date, amount and UTR or bank reference number.

5. Delivery and Receipt Support

ST. MARY'S (N) SCHOOL
Doranda, Ranchi
Phone: +91 89359 68816